Free Shipping & Easy Returns at Gotta Sleep
Enjoy Free Shipping Across Canada
At Gotta Sleep, we’re delighted to offer free shipping on orders over $75 to most Canadian provinces. Dive into our world of premium sleep products without worrying about shipping costs.
Special Shipping Rates for Remote Areas
For those in the Northwest Territories, Yukon, and Nunavut, enjoy flat-rate shipping: $75 for bedding and $150 for mattresses. Note: King mattresses and bed frames are not available for shipping to these areas.
Order Processing & Delivery Times
Your comfort can’t wait. If your item is in stock, we’ll ship it within 1-2 business days, aiming for a 5-7 business day delivery. Pre-order items will have estimated delivery times listed, and we strive to exceed expectations whenever possible.
Hassle-Free Returns
Your satisfaction is paramount. Items, whether opened or unopened, are eligible for return within our 100 Night Money Back Guarantee. While we cover the initial shipping, return shipping is the responsibility of the customer. We offer discounted return shipping rates or the option to ship it yourself.
Simplified Exchanges & Cancellations
We understand that needs change. While order cancellations post-purchase aren’t possible, we offer a straightforward return process for a full refund once you receive your item. For product exchanges, contact us, and we’ll guide you through the process.
Our Commitment to Quality
Your Gotta Sleep purchase comes with a promise of quality. If any issues arise, our customer-friendly warranty and guarantee policies are here to ensure your peace of mind.
For detailed information on returns, exchanges, and our warranty, please visit our dedicated pages or contact us directly. We’re here to ensure your journey to better sleep is as smooth as possible.