100 Night Trial Policy | Gotta Sleep | The World's Best Online Mattress

100 Night Free Trial

Once your new mattress has been delivered, you'll have 100 nights to ensure it’s a perfect fit.

If during your 100 free trial you’re unhappy with the comfort of your mattress, we’ll provide you a full refund (conditions apply), and donate your mattress to a local charity of your choice (conditions apply). All you need to do is start the refund process by either calling or emailing.  

So sleep tight. Our founders have over 60 years of experience providing Canadians with a great night’s sleep, and we’re happy to assist you at any time.

Shipping

Free shipping to all 10 Canadian provinces with the exception of the Vancouver Island and Newfoundland. There’s a non-refundable shipping surcharge of $50 to Vancouver Island and Newfoundland and $150 to the Canadian Territories.

Size Exchanges

If you order the incorrect size, a one-time size exchange will be offered within the 100 night free trial period (conditions apply). To receive a size exchange, all you need to do is to contact us within the first 100 nights. Gotta Sleep will treat any size exchanges as the completion of the free trial period. To avoid size exchange issues we always encourage confirming the size of mattress you need before finalizing your order. 

Damaged Mattresses

If your mattress arrives damaged, please e-mail our Gotta Sleep Support Team within 24 hours of your delivery, and they’ll be happy to assist you.

100 Night Free Trial Refund and Size Exchange Conditions

Each customer is eligible for only one trial purchase refund. A customer is anyone who has placed an order using the same credit/debit card, email, and shipping address. Once a customer has made a return within their free trial period, they’re not eligible for another free trial.

There’s a high degree of possibility that your new mattress is going to sleep different than the one you’re currently sleeping on. Today’s cooler sleep surfaces help the body produce melatonin, which helps you fall asleep. Specialty foams infused with cooling gel also help maintain a lower body temperature, helping you achieve a deeper sleep. To ensure that you’re giving your new mattress the opportunity to provide you with a better sleep experience, we ask that you sleep on your new mattress for a minimum of 30 nights. If after 30 nights you’re not satisfied with your new mattress, we’ll be more than happy to start a refund request subject to the following conditions.

The Health Act provides manufacturers with the right to refuse warranty on stained or soiled mattresses. Purchase of a mattress protector on the original invoice insures that the conditions of care imposed by manufacturers have been met, thereby reducing the likelihood of warranty refusal. As an added bonus, washing a mattress protector frequently in hot water not only helps keep your mattress fresh and clean, but helps reduce allergen triggers such as dust mites, smoke, perfumes, deodorants, mold and pet dander. To qualify for the 100 night free trial and/or size exchange privilege, you need to purchase a mattress protector at the time of purchase.

In the event of a return for a full refund, Gotta Sleep will make arrangements to pick up your mattress from the original delivery address. Any environmental or customer-inflicted damage will disqualify the mattress for exchange or return. Additionally, all returns must be in good condition and free of stains/damage.

Once a refund return has been requested and approved, you’ll be contacted for a scheduled pickup by a local charity. In urban areas this generally takes about 5 business days. In rural areas, it may take up to 3 weeks. Pickup times are ultimately subject to charities availability. 

Refunds

Once the pickup has been completed and confirmed, your refund will be processed back onto the original credit/debit card used for the purchase within 5 business days.

Funds are then typically posted by your bank within 3-5 business days.

We may modify these terms at any time

You agree that Gotta Sleep may at its sole discretion, terminate or suspend your access to all or part of our website and resources for any reason, including, without limitations, breach of this User Agreement.

If we change terms and they’re material, we’ll notify you by email or post a notice on our site before the changes go into effect. The notice will designate a reasonable amount of time (the “Notice Period”) after which the new terms will go into effect for all users.

Any suspected illegal, fraudulent, or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension / termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

All items purchased with the exception of mattresses do not qualify for refund or exchange privileges.                                                                                                                                          07/02/2019

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Standard Mattress Sizes Dimensions - Canada and USA Mattress Sizes

The standard mattress sizes in Canada and the USA commonly manufactured are:

Standard Mattress Sizes differ based on Type in Canada and the United States

For each mattress and box spring, there are actually TWO acceptable sizes: 
When inner-spring mattresses coilsare manufactured, the count and thickness (gauge of wire) varies. This variance cangreatly affect the width and length of coil mattresses.
 
As a result, manufacturerstypically produce inner-spring mattresses within a tolerance range of plus or minus 1”.
 
Foam mattressesare cut from slabs of foam, so they always fit the published standard size.

Foam Mattresses

Foam Mattress Sizes and Dimensions

 

Width & Length (Inches)

Width & Length (cm)

Sizes We Carry

Twin (Single)

39" x 75"

99 x 190.5 cm

Yes

Twin (Single) Extra Long - TXL

39" x 80"

99 x 203 cm

Yes

Super Single (3/4)

48" x 75"

122 x 190.5 cm

*

Double (Full or Standard)

54" x 75"

137 x 190.5 cm

Yes

Double (Full) XL

54" x 80"

134.5 x 202 cm

*

Queen

60" x 80"

152.5 x 203 cm

Yes

Queen RV (common in recreational vehicles)

60" x 75"

152.5 x 190.5 cm

Yes

King

76" x 80"

193 x 203 cm

Yes

California King

72" x 84”

183 x 213 cm

Yes

 *At Gotta Sleep we offer the 7 most popular sizes of mattresses available. Less popular sizes need equipment retooling which adds to cost.

Coil Inner-Spring Mattresses

Coil Innerspring Mattress Sizes and Dimensions

Mattress Size

Width & Length (Inches)

Width & Length (cm)

Sizes We Carry

Twin (Single)

38" x 74½"

96.5 x 189 cm

*

Twin (Single) Extra Long - TXL

38" x 79½"

96.5 x 202 cm

*

Super Single (3/4)

47" x 74½"

119.5 x 189 cm

*

Double (Full)

53" x 74½"

134.5 x 189 cm

*

Double (Full) XL

53" x 74½"

134.5 x 202 cm

*

Queen

60" x 79½"

152.5 x 202 cm

*

Queen RV (common in recreational vehicles)

60" x 74½"

152.5 x 189 cm

*

King

76" x 79½"

193 x 202 cm

*

California King

72" x 83½"

183 x 212 cm

*

 

Mattress Sizes Explained

Twin

Twin mattress bed dimensions are 38" x 74½". Twin beds are perfect for single sleepers.  Being a little smaller, they are great for small spaces as they fit in most rooms and in small spaces. These mattresses are also great for children’s rooms as they do not need as much space on the mattress.  Twin mattress depth dimensions differ based on the mattress.

Twin XL 

Twin XL bed dimensions measure 38" x 79½" and are perfect for today’s taller sleepers. Twin XL mattresses are the same width as a Twin, but are 5-inches longer.  These mattresses are great for small spaces as they do not take up as much room as larger mattresses. Being longer they are ideal for people who are taller than average.

Super Single 

Super Single bed dimensions measure 47" x 74½" and are a throwback to the 1920s. They wereoriginally designed for one sleeper, but since bedroom space was so limited in the 1920s they often fit two people.These days, we get very few calls for Super Single's except for antique beds and military living quarters. As a result, we do not carry this size of mattress at Gotta Sleep as it is a less popular option.

Double / Full

Double bed dimensions measure 53" x 74½". Full bedsare designed for single sleepers who want something more room than a Twin. A double can sometimes work for a couple who have limited space.
 
Throughout the first half of the 1900's, full size mattresses were the standard for couples. After the introduction of the Queen mattress, the Full become almost obsolete.
 
Some couples may be able to make a Full size bed work, but since there is such a small price difference between a Full and a Queen, we recommend a Queen. Full mattresses offer inferior comfort, so unless you have a space constraint a Queen is likely best.
 
Full mattresses work great for children and are a cost effective option as the child will be able to fit the mattress for a significant period of time.

Double XL or Full XL

Full XL (Extra Long) bed dimensions measure 53" x 74½". The Full XL accommodates taller single sleepers who don’t have room for a Queen, but need something wider than a twin.
 
Full (double) XL mattresses are the same width as the Full, but are 5-inches longer. This is great for people who are taller than average. We do not carry this size of mattress at Gotta Sleep as it is a less popular option.

Queen

In looking at the weight, length, and width of a queen sized mattress, they are in the range of 55 to 100 pounds with a length and width of 60" x 79½".
 
Queen bed dimensions are 60" x 79½".  Queen mattresses are the standard size of mattress for anyone sharing a bed with another person.Queen mattresses are ideal for couples who are looking for a cost-effective andspace-friendly mattress
The queen sized mattress provides a enough amount of room for two people without overwhelming the room.The queen mattress is the most cost effective mattress as it provides enough space as a reasonable price. The Queen and King Mattresses are the most common bed size for master bedrooms.

Queen RV

A Queen RV bed dimensions measure 60" x 74½"and areessentially a Queen mattress that’s 5” shorter in length.
 
Queen RV's are generally found in Fifth Wheel and Holiday trailers, or where space is at a premium.
 
This size of mattress provides space for two people. Yet, it isslightly shorter to fit into compact spaces making it an ideal choice for camping.

King

King bed dimensions measure 76" x 79½". King beds are an excellent choice for couples who want the greatest amount of personal sleep surface. King beds are also great as they reduce sleep interruptions. King sized mattresses are ideal for larger spaces as they take up a considerable amount of room.King size mattresses provide a significant amount of space for each partner and are excellent for couples who like to spread out
 
If you have children or pets who join youregularly in bed, a King size mattress will offer plenty of room as it is 16” wider than a queen. King mattresses are an excellent option for families who have the space for them.

California King

California King bed dimensions measure 72" x 83½".When it comes to a wider mattress for taller people sharing a mattress, nothing beats a California King.
 
Although not quite as wide as a King, the extra 5” in length can be a blessing for those who are taller. Having a mattress with a little extra leg space is perfect for those who are tall.
 
The California king mattress is also ideal for couples who have pets who sleep at the bottom of the bed. With a California King, you will have enough room for the pet without interrupting foot space.
 
As these beds are a considerable size, a significant amount of bedroom spaceis required to accommodate them.

Other Considerations

When making a decision on which size mattress is right for you it is important to consider a variety of influential factors
 
Each of these factors play a significant role in sleep quality, comfort and can help to select the perfect mattress.Bycarefully selecting the size of mattress you are one step closer to ensuring you are able to receive a proper night's sleep
 
Your height can play a large role in determining the perfect mattress size, especially if you are taller than average.If you are taller than average, a XL or California King mattress is ideal as they provide more length to accommodate longer legs.
 
When you are unable to fit your entire body on the mattress you arepotentially compromising your quality of sleep.With the wide variety of mattress sizes available people should not have to sacrifice comfort as a result of their above average height.The size of the bedroom or space where you would like to place the mattress is another factor to consider when choosing the perfect mattress.
 
A mattress too small or too large can offset the feel of the bedroom and leave it feeling empty or overloaded. If spaceis limited a smaller mattress is always recommended. Yet, if the room can accommodate a larger mattress having more space can result in a more comfortable sleep.
 
It is important to measure the space where you are hoping to put the mattress. This will inform how large of mattress you can buy.
 
For individual sleepers a twin or double size mattress will provide an adequate amount of room to ensure a good quality sleep.
 
Finally, if you share a mattress the larger the size of mattress you can afford the better. For mattresses shared between two people a double or queen sized mattress is ideal. They both provide enough space for each individual without taking up too much room in the bedroom.
 
When sharing a mattress with two adults and children or pets a King or California king sized mattress is best. This mattress size should onlybe considered if there is enough space in the bedroom.A king sized mattresses will provide space for two or more individuals to sleepcomfortably
 
It isextremely important tothoroughly consider all these factors before deciding which mattress is right for you. By making the correct decision you will ensure you be on your way to having a good quality and restful sleep.
 
Please consider that standard mattresses sizes Canada and standard mattress sizes USA, do not include bed linens.
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